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You can manage your Kredz subscription wherever you bought it. Because Apple and our web payment provider each run their own billing, the steps depend on where you subscribed.

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If you subscribed on an Apple device

Apple manages billing for subscriptions purchased on iPhone, iPad, or Apple Watch. To change or cancel:
1

Open Apple subscription settings

On your iPhone or iPad, open Settings → [your name] → Subscriptions, then select Kredz.
2

Change or cancel

Switch between monthly and annual, or cancel. Canceling stops the next renewal.
Switched to a new phone or reinstalled the app? Use Restore Purchases in Kredz settings to re-link your existing subscription.

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If you subscribed on the web

Web subscriptions are managed through our web payment provider’s customer portal, which you can reach from your Kredz account settings:
1

Open billing in settings

Go to Settings → Billing in the Kredz web app.
2

Manage your subscription

Update your payment method, switch plans, view invoices, or cancel.

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Canceling

Canceling stops the next renewal. You keep full access until the end of the period you’ve already paid for (or the end of your free trial). You’re never charged after you cancel.

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What happens to your data

Canceling ends billing — it does not delete your family. Your balances and history are preserved, and resubscribing picks up right where you left off.
If a subscription lapses, your family’s data stays safe; recording new transactions resumes once you’re subscribed again. To permanently remove your account and data instead, see Deleting your account.

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Refunds

Questions about a charge? Email support@kredz.app and we’ll sort it out.